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Account Setup

Purpose​

Before connecting Amazon, get your Tymmerce workspace itself set up correctly — this affects how your data is labelled and who can see it.

Who this page is for​

New users completing onboarding, and account owners setting up a workspace for a team.

Steps​

1. Confirm your profile​

  1. Open Settings → Profile.
  2. Check your name, email, and time zone. Time zone matters — it's used to align order and inventory timestamps to your local day.
  3. Save changes.

:::info Screenshot placeholder [Settings → Profile page showing name, email, and time zone fields] :::

2. Name your workspace​

Your workspace name appears on invoices and in any exported reports. Go to Settings → Workspace and set a name that matches your business, not an individual Amazon account — you'll likely connect more than one account under it later.

3. Invite teammates (optional)​

If others need access:

  1. Go to Settings → Team.
  2. Select Invite Member.
  3. Enter their email and choose a role (Owner, Manager, or Viewer).
note

Roles apply across the whole workspace, not per Amazon account. If you need one person to only see one specific account, use per-account permissions covered in Permissions and Access instead.

4. Set your billing details​

Even on a trial, add a payment method under Settings → Billing so there's no interruption when the trial ends. See Billing Management for details.

Common issues​

warning

If teammate invites aren't arriving, check spam first — invite emails are sent from no-reply@tymmerce.com.au. If still missing after 10 minutes, resend the invite rather than sending a second one, which can create a duplicate pending invitation.