Skip to main content

General FAQs

Purpose

Answer the questions that come up before or across specific modules — module-specific FAQs live in their own sections and are linked from here.

Who this page is for

Anyone with a quick question who doesn't want to read a full guide.

Questions

How many Amazon accounts can I connect?

Depends on your plan — see Subscription Plans for current limits.

Can I use Tymmerce with only one Amazon account?

Yes. Every feature works the same with one account as with several; you'll just see a single account everywhere instead of a list.

Is my Amazon data shared with other Tymmerce customers?

No. Tymmerce is multi-tenant at the infrastructure level, but every workspace's data — including Amazon credentials, inventory, and orders — is fully isolated per workspace.

Does Tymmerce ever place orders or make changes in Seller Central on my behalf?

No. Tymmerce is read-focused for your Amazon data (inventory, orders, listings). Actions like placing purchase orders with suppliers happen within Tymmerce itself, not in Seller Central.

What happens if I disconnect an Amazon account?

Historical data already synced remains visible in Tymmerce, but nothing new syncs until you reconnect. See Troubleshooting Connections if a disconnect was unintentional.

Who can I contact for help?

Email support at the address in the footer of this site, or use in-app chat from within Tymmerce.

tip

Most module-specific questions have a deeper answer in that module's own FAQ page — see Amazon Integration FAQs, Inventory FAQs, and FBA Planning FAQs.